All sales are final. Our refund policy is as follows... we will refund in full any item that that you are not satisfied with that was not described properly in the auction... I must be notified within 3 days of receipt of item and the item must be postmarked no later then 7 days from notification...Payment must be made by personal check, certified or cashier's check, money order, or Pay Pal and must be received within ten (10) days of auction close.